Posts tagged Universal Credit
Welfare Rights Specialist – Universal Credit Help to Claim Service (full time paid position)

A unique opportunity has arisen to join the team at Citizens Advice Edinburgh (CAE) and help us deliver our Universal Credit – Help to Claim Service.

This project is being delivered with funding from Citizens Advice Scotland in partnership with the Department of Work and Pensions (UK Government).

Applicants must a solid background in welfare rights advice, including demonstrable experience in dealing with complex welfare rights cases, including a knowledge and understanding of the Tribunal and Appeals Process. 

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Administrator (Full time, 35 hours per week)

Citizens Advice Edinburgh is a growing organisation, with a number of new services about to commence in 2019.  We need a flexible and experienced organisational administrator to join our team, working closely with the Projects Manager and Chief Executive to meet the administrative needs of the organisation. 

A can do attitude, with an ability to work independently and creatively to find solutions is a must.  Excellent written and oral communication skills are essential as is a comprehensive understanding and efficient use of all Microsoft programmes.

You will be joining a team of staff and volunteers who are dedicated to delivering services that help meet the needs of some of the most vulnerable and disadvantaged people in our society and who use their knowledge and expertise to campaign for change and social justice.  As an administrator, you will provide essential support in enabling us to carry out these activities. 

If you want to use your skills to be part of that team, this is the role for you.

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Universal Credit – Help to Claim – Welfare Rights Adviser (Full time and Part Time roles available)

Universal Credit was launched in Edinburgh in November 2018 and is one of the biggest Welfare Reforms, since the introduction of Personal Independence Payments.  This change will affect thousands of residents in Edinburgh. 

In October 2018 the UK Government announced that it would provide funding to the Citizens Advice Network to enable us to support people in our local communities through the process of claiming and transitioning onto Universal Credit.  As a result of this funding, Citizens Advice Edinburgh are able to recruit a team of dedicated Welfare Rights Advisers to help join our Help to Claim Team.

Successful candidates will have a solid background in Welfare Rights Advice and have an up to date knowledge of Universal Credit.  You will be an excellent communicator and be confident to work independently in a range of environments.  You will have excellent written skills and be confident in Microsoft.  You will have experience in training or coaching others to learn new skills.  You will be flexible and able to support the development of this new service with creativity and new ideas. Most importantly, you will provide an excellent service to people in need in your community and uphold the confidence and reputation of the CAB network in providing high quality, efficient and effective services.

If you want to be part of a team that can make a real difference to the experience of people accessing Universal Credit then this is the role for you.

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