Citizens Advice Edinburgh deal with 3,000 enquiries per year from employees seeking advice about whether there employment rights are being upheld in the workplace. We have a 90% plus engagement rate with Employers in these cases, helping to educate and negotiate changes that ensure those employees rights are upheld and that they maintain fairwork. In 2018 Citizens Advice Edinburgh received funding from the Scottish Government, Via Citizens Advice Scotland’s Development Fund, to introduce our Improving Employment Practice Service, aimed at delivering on the Scottish Governments Fair Work Framework.
To do this, we are seeking to recruit someone with a solid background in HR advice. You will oversee our service and move CAE from a passive engagement with employers, to taking a more proactive approach in sharing our HR knowledge and expertise to help them meet their responsibilities and uphold their rights as a key stakeholder in fair work landscape.
Successful candidates need to have experience in designing and delivering training and coaching, as this role will include engaging employers in practical training and advice workshops and supporting a team of volunteer advisers.
Successful candidates will also require a solid background in HR, specifically in the area of employee relations and be experienced at dealing with conflict. You will be responsible for offering support to our team of Employment Specialist Advisers and in dealing with a small number of more complex employment related cases.
If you have been working in HR and know the common pitfalls that employers and employees experience and want to do something that means you can make a real and lasting difference to improving employment practice in the city, working with one of Edinburgh’s most respected advice providers, then this is the role for you.