Need Help Now?

We offer a same day drop-in service at four of our bureaux


Leith – Monday to Friday from 9.30am – 12.30pm.

Pilton – Monday to Friday from 9.30am – 12.30pm

Dundas Street – Wednesdays from 1.30pm – 3.30pm and Fridays from 9.10am - 1.00pm

Portobello – Tuesdays & Thursdays from 9.30am – 12.30pm  


No appointment is needed but please note that drop-in sessions can be very busy and you will need to wait to be seen by an adviser

If you are unable to come to a drop-in session and need immediate advice then you can call one of our bureaux during opening hours.

You may also be able to receive advice over the phone or an appointment  that day if another client has cancelled.

The phone numbers for all our bureaux are available here or by clicking the button below:

You can also visit Adviceguide, a CAB service website where you can find easily accessible advice on all kinds of issues.

For answers to frequently asked questions see Advice FAQ.

Alternatively, you can call Citizens Advice Direct on 0808 800 9060 (Mon – Fri 9am-8pm, Sat 10am-2pm). 

Citizens Advice Direct is a separate charity and part of the CAB Service in Scotland. It provides free, confidential, impartial and independent telephone advice.