Need Help Now?
Find a same-day drop-in service at your nearest bureau:
Leith – Monday to Friday from 9.30am – 12.30pm.
Pilton – Monday to Friday from 9.30am – 12.30pm
Dundas Street – Wednesdays from 1.30pm – 3.30pm and Fridays from 9.10am - 1.00pm
Portobello – Tuesdays & Thursdays from 9.30am – 12.30pm
Please note that drop-in sessions can be very busy. It is best to arrive as early as possible but you will still need to wait and unfortunately there is no guarantee that you will get to see an adviser on the day.
The phone number to make an appointment is the same for all our bureaux: 0131 510 5510
Alternatively, you can call Citizens Advice Direct on 0808 800 9060 (Mon – Fri 9am-8pm, Sat 10am-2pm).