Posts tagged debt
Edinburgh Advice Spotlight No. 1

Edinburgh Advice Spotlight No. 1

Citizens Advice Edinburgh helps thousands of local residents solve big and small problems that affect their lives. Some of our clients face complicated issues that require several sessions with a specialist adviser to get resolved. But complicated issues are far from being the most common ones. In fact, many of our clients need help with filling in paperwork to claim benefits, or want to know what their rights are when it comes to working conditions, or simply need some support and reassurance to feel confident that their debt problem can be solved.

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A Day in the Life of a Money Matters Adviser

My name’s Craig and I’ve been working as a money adviser for the Money Matters Project since 2008. As a money adviser I can help people to budget their money and help with all sorts of other money related issues. In practice, what people most need help with is debts. 

The work my colleagues and I do in this project is quite different from the work carried out in the five main Citizens Advice Edinburgh Bureaux. Money Matters is an “outreach” project which means that we actively offer advice, rather than waiting for people to come to us. That’s because we’ve found that often the people that need the most help are least likely to ask for it ...

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