Starting from today, we have simplified how you get in touch with Citizens Advice Edinburgh. You can now contact any of our Bureau locations to book an appointment for 100% free, independent, impartial, and confidential advice by phoning a single telephone number.Read More
Most people associate the run up to Christmas with shopping, festive jumpers, turkey, or generally catching up with family and friends. Edinburgh, during this period, becomes a sought-after tourist destination, with the Christmas Market and Hogmanay celebrations attracting tens of thousands.
Despite many people looking forward to Christmas, this is only one side of the coin. The other side is made up by underpaid or overworked workers, who don’t know their rights and whose employers may take advantage of. The same force bringing tourists here, boosting our economy, creates ideal conditions for exploitation and for dodging statutory employment rights over wages and entitlements. While most of Edinburgh’s employers are trying to get it right, it is those who are undercutting those businesses by not meeting their legal requirements that are negating this positive impact to our local economy.Read More
As the end of the year approaches, I can reflect on great service that Citizens Advice Edinburgh has continued to provide to those in need of independent and impartial advice and support in the city. Over the last year we have dealt with 28,000 enquiries leading to us resolving over 43,000 issues and helping some of the most vulnerable in our community deal with over £4 million of unmanageable debt. With our advice and support, clients in Edinburgh achieved nearly £3 million of financial gain, through access to welfare entitlement, resolving debt, employment and consumer rights issues.Read More
June was a busy month for Citizens Advice Edinburgh - and for the UK in general, to put it lightly. The UK as a whole voted to leave the European Union in June, and we are now already seeing an increase in requests for information and advice on this topic...Read More
From today you will be able to find a copy of our most recent annual report, as well as our review and audited accounts, online. In fact we went one step further and set up a convenient page where you will always be able to find the most up to date version of our reports - we call it the "annual report" page, it's a catchy title we're sure you will agree...Read More
My name’s Craig and I’ve been working as a money adviser for the Money Matters Project since 2008. As a money adviser I can help people to budget their money and help with all sorts of other money related issues. In practice, what people most need help with is debts.
The work my colleagues and I do in this project is quite different from the work carried out in the five main Citizens Advice Edinburgh Bureaux. Money Matters is an “outreach” project which means that we actively offer advice, rather than waiting for people to come to us. That’s because we’ve found that often the people that need the most help are least likely to ask for it ...Read More