Posts in Blog
Blog: Counting the cost of making a claim

"Last month, HMRC published a list of the most bizarre excuses employers had given as a reason for underpaying minimum wage to their workers.

The list includes an employer arguing that staff born outside the UK did not qualify for receiving minimum statutory pay, while another argued that an employee “only makes tea and sweeps floors”, suggesting that her duties made her ineligible for the minimum wage."

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Edinburgh Advice Spotlight No. 1

Edinburgh Advice Spotlight No. 1

Citizens Advice Edinburgh helps thousands of local residents solve big and small problems that affect their lives. Some of our clients face complicated issues that require several sessions with a specialist adviser to get resolved. But complicated issues are far from being the most common ones. In fact, many of our clients need help with filling in paperwork to claim benefits, or want to know what their rights are when it comes to working conditions, or simply need some support and reassurance to feel confident that their debt problem can be solved.

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Welfare Rights and Health Project - A Day in the Life

Hello. My name is Adam and I work on the Welfare Rights & Health Project, a collaboration between Citizens Advice Edinburgh (CAE) and NHS Lothian, offering a full CAE general advice service in hospitals. I cover both the Royal Infirmary and the Western General hospitals, working Monday to Friday 9-5pm., offering advice at the point where people are often given life changing news and are having to deal with a sudden change in circumstances.

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A Day in the Life of a Money Matters Adviser

My name’s Craig and I’ve been working as a money adviser for the Money Matters Project since 2008. As a money adviser I can help people to budget their money and help with all sorts of other money related issues. In practice, what people most need help with is debts. 

The work my colleagues and I do in this project is quite different from the work carried out in the five main Citizens Advice Edinburgh Bureaux. Money Matters is an “outreach” project which means that we actively offer advice, rather than waiting for people to come to us. That’s because we’ve found that often the people that need the most help are least likely to ask for it ...

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Fair Employment for all in Scotland

The volunteers and staff of Citizens Advice Edinburgh’s Employment team are absolutely delighted to see the Scottish Government’s commitment to the people of Scotland in regard to fair employment.  This is not just via a single act, but a major plan to shore up our economy with work that pays and no longer leaves our clients insecure in their employment and living in poverty. 

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