Appointments Assistant Needed

We are looking for a volunteer Tuesday morning appointments assistant for our Dundas Street branch, to start in September.

Tasks include:

·         Answering our busy appointments line

·         Managing clients’ waiting time and expectations

·         Making appointments with generalist and specialist advisers on our appointment system

·         Taking messages for staff and specialists

·         Other administrative duties


Skills required:

·         Good customer facing communication skills

·         Attention to detail and organisational skills

·         Ability to work under pressure in a very busy environment, remaining calm

·         Ability to work independently as well as part of a team

·         A sympathetic and friendly manner


Dean Willis