Our Next Adviser Training Programme

Didn’t make it to the Open Day? You can still volunteer.

We run a 10 week Adviser Training Programme. The next one starts on 10th October 2017.

No particular qualification or experience is necessary. All sorts of people volunteer as Citizens Advice Bureau advisers. You just need to enjoy helping all kinds of people.

Are you a good listener? Open-minded, non-judgemental, able to listen, learn, and work well in a team? Could you explain complex information, make it easier to understand?

The Generalist Adviser Training Programme (ATP) is a formal high quality recognised and respected programme of weekly taught sessions that takes from 7 to 10 months to complete. It covers the main topic areas dealt with by advisers, including but not limited to benefits, money advice, housing, employment, relationships and immigration. All our volunteers are fully supported and supervised throughout their time with Citizens Advice, you’ll get all the training and support you need, whatever your role.

What will you get out of it? You can make a difference to someone’s life, help some of Edinburgh’s most vulnerable. You will gain invaluable work experience, develop new skills, put your existing skills to positive use in your community, and make new friends.

Many of our volunteers eventually go on to paid employment. Local Citizens Advice volunteering provides skills and experience that is valued by many employers. A lot of paid local Citizens Advice staff, for example managers, case workers and administrators, started out as volunteers.

Many students (in policy and law, for instance) find local Citizens Advice volunteering complements their course and provides them with valuable skills and experience for the future.

Can you commit to the full training and a year advising with Citizens Advice Edinburgh?

Apply here by tomorrow to join the next programme: https://www.citizensadviceedinburgh.org.uk/volunteerapplicationform/

More information here: http://www.cas.org.uk/about-us/volunteer-cab/volunteer-adviser

Dean Willis