It's Not Fine!
IT’S NOT FINE! CITIZENS ADVICE EDINBURGH STANDS UP TO UNFAIR PARKING CHARGES
Unscrupulous car parking operators are operating across the capital. Our brand new It’s Not Fine campaign aims to highlight bad practice and empower consumers to fight back.
Operators in Edinburgh and across Scotland have charged supermarket or garden centre customers up to £200 for overstaying allotted time slots by as little as half an hour. We're reminding people that such charges are not fines or penalties like those applicable to public parking areas.
The It’s Not Fine campaign materials are available in all bureaux and stress that victims of unfair charges can appeal them by contacting operating companies directly, and raising the issue with the owners of the car park.
Reasons for challenging charges could include unclear signage or unexpected delays to a supermarket or other visit.
The CAB Service has made a number of template letters available for opposing unfair charges, and these are available in person or online.
We’re also asking the public to join the campaign by filling in a short survey of any bad private parking experiences they have suffered at https://www.surveymonkey.com/s/itsnotfine, and submitting photos of private car parking signs to Twitter under the hashtag #sendusasign.
We are also working with local Trading Standards officers, and will submit public evidence of bad practice on to them.