Volunteer Open Day

Could you help us to help others?

We are having an open day at the Leith Bureau on Dalmeny Street this Saturday 23rd September between 10am and 2pm.

Come along and find out what we do, how you can volunteer and all about our award-winning Advisor Training Programme. Staff and existing volunteers will be on hand to answer your questions and show you around.

There are various volunteer roles, adviser and non-advisory, including helping with office and administration tasks, on reception, or with the information team. Could you help with computer maintenance or IT? Would you be interested in helping with our social policy work? There are also opportunities to contribute to fundraising, events and research projects.

Citizens Advice Edinburgh have bureaux in Pilton, Portobello, Gorgie/Dalry, Dundas Street, and Leith and our volunteers are the lifeblood of our charity. In a year volunteers contribute more than 80,000 hours of service and 90% of Citizens Advice Edinburgh workers are trained volunteers recruited from all age groups, backgrounds and communities.

Interested? Please register your interest by filling out an application form here.

If you are interested in adviser volunteering you can also visit the website to learn more about Volunteer Adviser Recruitment and our Generalist Adviser Training Programme.


See you on Saturday at the Leith bureau, 23 Dalmeny Street, EH6 8RG.

Posted on September 20, 2017 .

Vote for Citizens Advice Edinburgh!

Citizens Advice Edinburgh is proud to have our project supporting some of the most vulnerable families in Scotland shortlisted for funding by RBS Skills and Opportunities Fund.

Please support us with your vote to make this project a reality! Click below to vote for us today, and help us support some of the most vulnerable families in Scotland.

Posted on April 21, 2017 .

Blog: Counting the cost of making a claim

"Last month, HMRC published a list of the most bizarre excuses employers had given as a reason for underpaying minimum wage to their workers.

The list includes an employer arguing that staff born outside the UK did not qualify for receiving minimum statutory pay, while another argued that an employee “only makes tea and sweeps floors”, suggesting that her duties made her ineligible for the minimum wage."

The Benefit Cap in Scotland

"The most recent round of UK Government welfare reform recently came into effect in Scotland and the rest of the UK; the “benefit cap” as it is known has been met with hostility and criticism from campaigners and activists for the impact it will have on some of the most vulnerable in society. But what exactly is the benefit cap, and what impact are we expecting to see in Edinburgh?"

Posted on January 18, 2017 and filed under Social Policy, Advice.

Our Number has Changed!

Starting from today, we have simplified how you get in touch with Citizens Advice Edinburgh. You can now contact any of our Bureau locations to book an appointment for 100% free, independent, impartial, and confidential advice by phoning a single telephone number.

Posted on January 4, 2017 and filed under News, Advice.