**Public Holiday Closing**

Please take note, all Edinburgh Citizens Advice bureaux will be CLOSED MONDAY on MAY 21ST.


Usual opening times will resume from Tuesday.

Please click here or see our website for normal bureau services, addresses and operating times.


Posted on May 18, 2018 .

Part-Time Employment Opportunity: Welfare Rights and Health Project Adviser

We are seeking a Welfare Rights and Health Project Adviser to join us.

This post is based at Edinburgh's Royal Infirmary Hospital and Western General Hospital where Citizens Advice Edinburgh works in partnership with the NHS Lothian Health Promotion Service to deliver an outreach advice service for patients, visitors and staff attending the acute sector.

Applicants will ideally be experienced in giving advice, particularly in relation to welfare benefits, and should have a good understanding of such a role within the healthcare environment as well as of the impact of poverty on health.

Please click here where a Job Information Pack and Application Form can be downloaded.

Posted on May 11, 2018 .


Please be aware that all Edinburgh Citizens Advice bureaux will be CLOSED on MONDAY 7TH MAY.

Normal services and opening times will resume Tuesday 8th May.

As a helpful point of reference, our bureaux public holiday closing times coincide with Edinburgh City Council bank holiday closing times. If they are closed then our bureaux will likely be closed too.

For an information sheet with a list of opening times and contact details please click here.

Posted on May 2, 2018 .

Part-Time EMPLOYMENT OPPORTUNITY: Mediation Service Administrator

The Mediation Service is part of Edinburgh Citizens Advice In-Court Advice Service based at Edinburgh Sheriff Court.

We are seeking a part-time Mediation Service Administrator to join us to provide administrative support to the Mediation Coordinator. 

The role principally involves scanning, photo copying, data entry and preparing client files, is based at Edinburgh Sheriff Court on Chambers Street, with a flexible working pattern of 14 hours per week (2 days a week).

Please see our Employment Opportunities page for a job information pack and application form.

We are also seeking Volunteer Money Advice Admin Assistants and a Telephone Appointment Assistant. Please apply through the online application forms.



Posted on April 25, 2018 .


We are seeking Volunteer Money Advice Administrative Assistants for our Leith and Dundas Street bureaux.

Responsible to:

Money Advice Manager


23 Dalmeny Street, Leith, EH6 8PG

Address: 58 Dundas Street, EH3 6QZ

Public transport expenses will be paid (receipts required).

Tasks Include:

Assisting money advice workers in the setup, review and closure of client files

Locating client data from electronic and paper case records

Dealing with calls from clients and creditors

Arranging appointments with clients for money workers

Inputting or updating records onto the Money Advice System

Generating letters as required using the Money Advice System

Opening and processing incoming mail

Copy and supply of regularly used forms for debt advice

Organisation and Filing of paper files

Scanning and other work for electronic records

Other work as directed by the Money Advice Manager

Skills required:

Good interpersonal skills and telephone manner

Good standard of literacy and numeracy

Ability to organize, prioritise and work effectively under pressure

Team player and ability to develop good working relationships

Ability to use initiative and be flexible in approach to workload

IT skills and knowledge of standard Microsoft packages


Keen to maintain and uphold the aims and principles Citizens Advice.

Please apply via the online application form here.


Posted on April 11, 2018 .

Easter Public Holiday Opening Times

Please note Edinburgh Citizens advice bureaux and services will be CLOSED FRIDAY 30TH MARCH and MONDAY 2ND APRIL.

The full list of normal opening times and contact details is available on our website via the Services Sheet.

Posted on March 26, 2018 .

Free Workshops on Employment Law for Small to Medium Employers (SMEs)

Citizens Advice Edinburgh, in partnership with Edinburgh Chamber of Commerce and Business Gateway, are running a series of free, practical workshops on employment law for Small to Medium Employers.

If you would like to take part, gain new skills to manage staff effectively and protect your business please sign up via the following links:

Basic workshop: This May 10th morning session will give a full overview of the basic skills needed to hire and manage staff effectively day-to-day. (edinburghchamber.co.uk)

Advanced workshop: This May 31st morning session will provide a sound overview of long-term employment practice, to help you manage complex employment problems fairly and effectively. (edinburghchamber.co.uk)

These are free events in exchange for participants' feedback on the day and after 6 months for Citizens Advice Edinburgh to find out how the training has helped each business.

For further information, please contact Michelle Craig, Edinburgh Citizens Advice Employment Specialist and Project Training Co-Ordinator: Michelle.Craig@caed.org.uk

These workshops will take place at the Chamber of Commerce, 40 George Street, EH2 2LE.

Posted on March 9, 2018 .