Aims & Principles

Interview Picture

The Citizens Advice Service (CAB) provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities.

We value diversity, promote equality and challenge discrimination.

Our aims are:

  • To provide the advice people need for the problems they face
  • To ensure that individuals do not suffer through not knowing about their rights and responsibilities and the services that are available
  • To improve the policies and practices that affect people’s lives, both locally and nationally.

Equal Opportunities

Citizens Advice Edinburgh is committed to a policy of equality of opportunity in its employment practices and in the services it offers to the community.

The Citizens Advice Service believes that no job applicant, worker, volunteer, or client should receive less favourable treatment than another on grounds of age, disability, gender, race, religion or belief, or sexual orientation.